SHIPPING POLICY

U.S. Shipping You will receive an email with the payment confirmation, Once payment is received. Your order will be shipped in the next 24 to 48 hours. Shipping and tracking information will also be made available in your shipping confirmation email. All our orders are shipped via USPS Flat Rate shipping. The estimated time for delivery is 2 to 4 working days for domestic orders, for international orders please see the international delivery section below. *** Please note *** The time for delivery are estimates from USPS. Please add 2 to 3 business days of order processing and payment verification time. We do not offer any type of express service delivery. Delivery Time Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate. International Delivery International shipping costs range depending on your location. Please email us at Service@dominicanbeautyshop.com, with your country and the beauty products that you are interested in and we can provide you a more specific information and quote. International orders typically take 12-24 business days. *** Please Note *** Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges. Damaged Shipment If a product is damaged during shipping, we will replace it at no charge. You must notify us within 24 hours of the delivery time/date. Everything is time stamped with all tracking information. There are no exceptions to this rule. You have 1 day to notify us for any damaged goods once you receive it. Please e-mail us at Service@dominicanbeautyshop.com and we will reply to you with instructions on returning the damaged package for replacement. Please save all the packaging and contents. Delivery Issues Due to rare occurrences with the USPS delivery services, packages can unfortunately get lost. This may be due to an incorrect address or delivery issues beyond DominicanBeautyShop.com control. However, the customer will be held liable for the lost package if it is determined that you have provided us with an incorrect mailing address or incomplete address. The USPS website provide shipping address verification program to verify if it is a legitimate shipping address. Unfortunately, once the order is in transit, we are unable to reroute packages. If we do receive the return package, the customer will be notified via email or phone for the correct shipping address. The customer will be charged for the shipping cost to have the package shipped out again.